Class Policies (updated 4/3/2009)
There will be a $10 charge for all duplicate original certificates requested. This fee must be received before your certificate can be mailed. Allow 5 business days to process your request. The NCAB requires the original Qualifying Education certificate to apply for licensure or exam ticket. Students are considered registered for their chosen classes unless contacted by NCREEI. Paypal receipt or cancelled check is your receipt unless you contact us with other needs. Reminder emails are usually sent 1-2 days before class. Other receipts are provided upon request.
Classes may be cancelled for enrollments of less than 14 students. This decision is made 3-5 business days before the beginning of class. When a class is cancelled, refunds or rescheduling arrangements will be made for those students affected.
Students who need to cancel a Contining Education class registration may receive a refund or register for another class with no additional charge if they notify NCREEI at least 7 days before class. Students who cancel with less than one week notice, may register for another class at no additional charge. There will be a $50 fee for refunds requested with less than one week notice. See following policies about cancelling Qualifying Education Classes and full classes.
Students who need to cancel a Qualifying Education class registration may receive a refund (minus $75 administrative charge) or register for another class with no additional charge if they notify NCREEI at least 7 days before class. Students who cancel with less than one week notice, may register for another class at no additional charge. There will be a $300 fee for Qualifying Education refunds requested with less than one week notice.
Students who need to cancel a class that is full will be charged a $50 fee ($75 for Qualifying Education course) even if the student gives more than one week's notice. If we have a waiting list and can fill the spot immediately, no fee will be charged.
If experiencing any technical trouble with any online course, you must contact the Technical Support number supplied when you registered (866.455.3278). Please go to http://ncreei.fastclass.com for additional online class policies.
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Payment Policies
Whether you pay by check or PayPal, you should receive an email confirmation about 2-3 days before class. If you do not receive this confirmation, please follow up with a call to our office.
Pay Online : Paypal Directions
(Credit Card, E-check, or Paypal Balance)
Pay By Check
To send a check for classes you just registered for, compute your total based on costs (found at the bottom of the registration pages) of the classes and send payment to:
P.O. Box 7
Gastonia, NC 28056
704.864.1711
* Be sure to reference your name and classes on the check. If you don't receive a confirmation email 2-3 days before class, please call our office. |
